Shipping Policy

When you place an order on your Sac de Jour store, it is processed by our fulfillment center within 1 to 2 business days. Then your tracking code will be updated within the next 5 business days.

Regions

Estimated Shipping Time

France

1-3 weeks

Canada

2-4 weeks

Rest of Europe

2-6 weeks

Australia & New Zealand

2-5 weeks

Mexico-Central America-South America

3-7 weeks

Delivery takes an average of 1-3 weeks. In very exceptional cases (postal strike, end-of-year celebrations, etc.), it may take a little longer. Whatever happens if your package does not arrive at its destination after 8 weeks, we will send it back to you. Rest assured, this only happens in 0.01% of cases.

If the delay seems long to you, don't worry: your order is on its way to your home.